Who we are
Last Updated: Sep 12, 2024
At ProxyMint, safeguarding your privacy and ensuring compliance with international standards is our highest priority. This Privacy Policy details our practices concerning the collection, use, and sharing of personal information when you use our services. We are also committed to limiting our liability as a service provider, complying with laws such as the Digital Millennium Copyright Act (DMCA) in the United States and the E-Commerce Directive in the European Union.
1. Collection of Personal Data
We collect various types of information necessary to ensure optimal service performance and user experience:
- Personal Information Provided by You: This includes your name, email, and payment details when you sign up or use our services.
- Communication Data: We store the content of any direct communications, such as inquiries and feedback.
- Automatically Collected Data: This includes log data such as IP addresses, browser types, operating systems, and activity timestamps.
- Cookies and Tracking Data: Cookies are used to track user activity, analyze trends, and improve service performance. This data collection is governed by applicable local and international privacy laws.
We only collect personally identifiable information with your explicit consent, and we do not sell or rent your data to third parties unless required for service delivery or as detailed in this policy.
2. Usage of Personal Data
Your personal data is used solely for the purposes outlined below:
- Service Provision: We utilize your information to deliver and maintain the services you’ve subscribed to, such as secure proxy access.
- Performance Monitoring: Log data is analyzed to ensure service reliability and identify areas for improvement.
- User Experience Optimization: Data helps us refine our services and enhance user experience.
- Legal Compliance: We may process your data to fulfill legal obligations, such as preventing fraud or complying with local regulations.
3. Limitation of Liability as an Intermediary
As an intermediary service provider, ProxyMint operates under international liability protection laws, including but not limited to:
- Mere Conduit, Caching, and Hosting: In line with the E-Commerce Directive (EU Directive 2000/31/EC), ProxyMint functions as a “mere conduit,” meaning we are not liable for third-party content transmitted through our network as long as we do not modify it or select its receivers (Publications Office of the EU). Furthermore, any caching done is solely to enhance service performance, and ProxyMint takes no responsibility for the content stored temporarily during this process.
- DMCA Compliance: ProxyMint follows the notice-and-takedown procedure under the DMCA. If we are informed of any infringing content, we will act swiftly to remove it (ITIF) (Publications Office of the EU).
We are not obligated to actively monitor all transmitted or stored content, and our role as an intermediary limits our liability for illegal activities conducted by users.
4. Third-Party Data Sharing
We do not share personal information with third parties except in the following circumstances:
- Service Providers: Your data may be shared with trusted third parties (e.g., payment processors like Stripe) to facilitate transactions and verify identity.
- Legal Compliance: We will disclose personal data if legally required to do so or if necessary to protect ProxyMint, its users, or the public.
- Business Transfers: In the event of a merger or acquisition, your personal information may be transferred to the new entity, subject to the protections outlined in this policy.
ProxyMint ensures that all third parties adhere to strict confidentiality agreements and data protection standards.
5. Data Security
We use SSL encryption to protect sensitive data, including payment information. ProxyMint also employs robust physical, electronic, and managerial measures to safeguard your data against unauthorized access. However, no internet transmission is entirely secure, and we cannot guarantee absolute protection against potential breaches.
6. International Data Transfers
Your personal information may be processed and stored in countries outside your home jurisdiction. By using our services, you consent to these transfers. We take all necessary precautions to ensure that your data is treated securely and in accordance with international standards such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted in accordance with industry standards.
8. Children’s Privacy
ProxyMint’s services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of any data collection from a minor, we will take immediate steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy periodically. In the event of significant changes, we will notify users through email or by placing a prominent notice on our website. We encourage users to regularly review this policy to remain informed about how we are protecting their data.
10. Contact Information
For inquiries or concerns regarding this Privacy Policy or data practices, please contact us at [privacy@proxymint.com].
